All companies aim for and celebrate the victories of rapid growth and diversified acquisition. However, these wins come with hefty considerations. Can your company scale to meet the growth? Are the old processes sufficient for expansion? These were the challenges that our client faced.

Just as we assisted our client in overcoming these challenges, we at Strategic Systems are ready to support your company in achieving similar successes.

OBSTACLE

Our client, a metal fabrication and manufacturing company, faced the challenge of integrating diverse data sources across its rapidly expanding portfolio.

The company had to manually navigate through siloed purchasing information and fragmented insights, hindering its ability to optimize operations and foster innovation.

SOLUTION

Approach

Recognizing the need for a unified data strategy, we implemented a robust cloud-based data platform. The solution centered on integrating disparate data sources using advanced cloud technologies: Matillion for seamless data integration and Snowflake for scalable data warehousing and analytics.

Implementation

The project unfolded in strategic phases.

• Initial planning
• System development
• Rigorous testing against real-world scenarios
• Comprehensive staff training

Following a comprehensive assessment of the data landscape, a primary use case was identified. This led to the development and testing of a cohesive framework for data modeling, sourcing, loading, and storage tailored to the use case. Subsequently, training for staff and initiatives for change management were implemented to maximize the value derived from data and promote a culture driven by data insights.

This methodical approach ensured that our client could leverage its data effectively while fostering a culture of data-driven decision-making across its operations.

OUTCOME

By consolidating its data infrastructure, the manufacturing contractor achieved significant operational improvements:

• 360-Degree Visibility: Provided a complete view of purchasing and inventory across all branches, enhancing operational efficiency and decision-making.
• Cost Efficiency: Avoided the high costs of a centralized ERP system by using cloud solutions, resulting in significant savings.
• Enhanced Data Integrity: Prevented data errors by creating a single reliable source, ensuring that all information across the organization is consistent and accurate.
• Promoting Data Literacy: Improved stakeholders’ skills in understanding and using data, fostering a culture where data-driven decisions lead to better business outcomes.

IMPACT

The successful deployment of the data cloud platform empowered our client to pivot towards a more agile and data-centric operational model. By breaking down data silos and fostering collaboration across business units, the company not only optimized its current operations but also positioned itself for sustained growth and innovation in an increasingly competitive market landscape.

Through adoption of advanced data management solutions, we helped our client resolve immediate operational challenges and lay a robust foundation for future scalability and innovation.

At Strategic Systems, we are more than willing to help you scale for growth and streamline your existing systems and processes. For more information Contact us today!‍

Our Client

This client is one of the largest steel processing companies in America. With annual revenue that tops $5 billion, the company employs approximately 4,000 people and its steel processing capabilities serve a variety of markets, including automotive, heavy truck, agriculture, construction, and energy.

The Challenge

Wanted to replace managed services vendor to improve IT technical support.
This complex, largest steel processor needed help managing 70 business applications. Although the company had an internal IT team in place, the IT team needed an extended IT partner who could help them show IT value to the Business. The IT department wanted better communications and program management as well as roadmaps to automate repetitive, manual IT tasks, Enhancements to the existing It applications, handling their support requests, and modernizing aging, on-premises applications.

The Transformation

Engaged Strategic Systems IT managed services for business applications to transform IT support services.
The long-standing Steel Processing company tapped Strategic Systems to help build the value of the IT services for quicker and better outcomes for the business. To address the manufacturer’s needs for better communications, automated processes, and application modernizations, the Strategic team implemented these key programs:

Around-the-sun support services—This 24×7 program, which tracks the time zones around the globe, provides the company’s IT team with highly skilled Consultants to resolve tickets and enhancements. With a team of 27 people based in India, there is always someone available to support the company’s business applications.

To help the IT team become more efficient, the Strategic Systems team leveraged by Offshore has created a go-to approach within the manufacturer’s IT Services.

• DevOps governance and implementation services—Although the company had taken small steps towards DevOps, it hadn’t fully embraced an agile development approach. UST educated the IT team on business agility principles and trained key people on roles, responsibilities, and governance best practices to lay a solid foundation for DevOps application development.
• Application modernization roadmap—To complement the DevOps effort, UST created a plan to modernize and streamline the company’s 60 aging, on-premises applications by migrating them to the cloud and consolidating multiple instances of the same application. Strategic Systems assigned a team of developers to accelerate the application modernization initiative while the manufacturer gains momentum in its SDR effort.
• Managed IT support services maturity model—To help the company improve the overall effectiveness of its internal IT services, identify points of improvement, and ensure the IT department is aligned with the company’s overall business goals, Strategic Systems implemented a maturity framework to benchmark and measure improvements in IT tech support services.

The Impact

The deployed managed services team drives IT transformation from a cost center to a business enabler.
With a successful track record of managed services from Strategic Systems over the past decade, the company is strategically, methodically, and steadily improving its IT landscape with increased productivity, reduced costs, and better overall IT services. In this coordinated global engagement, Strategic Systems’ team of 27 people diligently worked on more than a dozen managed services projects—accomplishing timely deadlines for the implementations of various acquisitions that the manufacturer was after. The internal SDR Count was reduced aggressively by more than 50% of the previous year’s count and is still improving. This improvement—in that initiative alone—indicates the benefits of managed IT services. In addition, the Strategic Systems’ managed services initiatives have helped the company implement cloud policies, automate application releases to reduce manual errors, improve application uptime and usability, and reduce costs—helping the IT department shift from a cost center to a business enabler.

The current digital age has transformed companies to become more efficient and productive by utilizing modern technological frameworks. Leaders worldwide have integrated cutting-edge technologies into their business operations.

However, this fast adoption of tech infrastructures poses the tendency to expose companies to information security threats. With considerable consumer data and valuable intellectual property housed on interconnected networks, organizations find the need for external partners to prevent major data breaches.

This is exactly what our client experienced when they reached out to us for a big-scale IT Remediation Project. Here’s how Strategic Systems helped a business secure its digital infrastructure and mitigate security risks.

Obstacle

An IT business with over 5,000 employees was recently purchased by a big computer technology company and needed to perform a large remediation project. Their data was spread across multiple infrastructures and needed to be secured as part of the acquisition.

The remediation project, spanning more than five locations, was extremely challenging due to the scale and intricacy needed to succeed. Considering the business’ operational necessities, Strategic Systems utilized their experts to staff the important IT remediation project.

Solution

We set out to support this project by hiring qualified professionals for the open tasks. Our talented recruiters worked diligently to reach out and communicate with potential new hires.

To further streamline our staffing efforts, our full-time technologists pre-screened candidates, vetting their talents, experiences, and skill sets. Being high-level architects who could evaluate potential individuals well, we were able to achieve high success rates on first interview hires.

This level of expertise sets us apart. We don’t only look for candidates; we make sure that our vetting processes will help our clients succeed in finding the best talent in the market.

Outcome

With the help of our talented staffing recruiters, we were able to provide over 180 employees for a highly visible remediation project in 2 months. We provided professionals with various skills, such as:

• Java Developers
• Project Managers
• Solutions Architects
• Business Analyst
• Site Reliability Engineers
• Technical Writer
• Python Developers
• Azure Engineers
• Scrum Masters

At the last minute, the project also needed additional offshore staff in their business areas in India and Canada. With Strategic Systems’ global footprint and offshoring capabilities, we were able to provide additional support, all the while continuing our hiring efforts for the initial project in the US.

Impact

Through our efficient recruiting efforts, Strategic Systems significantly aided the completion of the IT remediation project on time and within their allocated budget. Our effectiveness and high-quality services gained us a spot in our client’s “preferred vendors” list, creating opportunities for future collaborations for various IT projects.

Out of five different staffing firms our client hired, we’re proud of our achievements—and according to our client:

“With the large number of resources and level of support Strategic Systems has provided, they are the number 1 vendor by far.”

Whether you’re planning to implement simple initiatives or complex systems improvement, we at Strategic Systems are always ready to provide the necessary people you need.

Allow us to support your projects with highly skilled professionals. Have a chat with us today by emailing us at inquiries@strsi.com‍